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FAQs

GENERAL

IS THE FOOD MADE WITH 100% USDA ORGANIC INGREDIENTS?

Yes! We source the best quality meals available, and purchase as many ingredients as we can from local family-run suppliers with sustainable practices. Fresh and healthy is our number one priority so our fruits and vegetables are naturally grown and our meats are grass-fed and fish are wild-caught.

WHAT ARE THE CALORIES AND MACROS?

Every meal will have nutritional and calorie information so that you can supplement your diet accordingly. The fats in our food are the healthy, monounsaturated and polyunsaturated fats found naturally in the whole food ingredients. We rarely use added oil and when we do, we make sure it’s top quality and healthful. Please see the individual product pages for average meal sizes and macros.

DO YOU USE ANY PROCESSED FOOD OR ARTIFICIAL INGREDIENTS?

No. We believe that processed foods are part of what has made America such an unhealthy country and have made it our mission to use fresh, wholesome ingredients.

HOW LONG WILL MY FOOD STAY FRESH?

The food comes in vacuum sealed packaging and lasts 2 weeks in the fridge and over 6 months in the freezer. It has never been frozen when it arrives at your door so for the best taste, we recommend refrigeration rather than freezing.

What if I have food allergies?

Please list any food allergies or preferences (i.e. you don’t like shrimp) in the ‘Notes’ section on the Shipping Info page during checkout. Any allergies or preferences may result in duplicate meals to avoid those that contain the unwanted items.

MEAL PLANS

HOW ARE THE MEALS PREPARED?

Every meal is made from scratch, just like you would prepare in your own home, only in much larger volume.

CAN I CHOOSE WHAT I WANT TO EAT FOR THE WEEK?

Each week, we adjust our menu to utilize whatever fresh ingredients our farmers have on hand. We also do our best to work with in-season produce. This way, we can keep prices down and honor our commitment to serving you the healthiest possible food. Our chefs constantly rotate, change and add dishes to our menus. So don’t worry – you’ll have plenty of variety to choose from.

For Classic Meals - you can choose each meals and update them as frequently as you'd like.

WHAT IF I HAVE FOOD ALLERGIES?

Please list any food allergies or preferences (i.e. you don’t like shrimp) in the ‘Notes’ section on the Shipping Info page during checkout. Any allergies or preferences may result in duplicate meals to avoid those that contain the unwanted items.

WHAT ARE THE DIFFERENCES BETWEEN MEAL PLANS?

All meal plans are Organic, unprocessed whole foods. Additionally they are all dairy free, gluten free, and soy free.

Meals are chosen for you and change weekly:

Paleo – meat, fish, vegetables, and fruit. Excludes grains and legumes.

Clean Eating – meat, fish, healthy complex carbs, and fruits and vegetables.

Vegetarian – beans, legumes, healthy complex carbs, and fruits and vegetables. Excludes meat and seafood.

Vegan –beans, legumes,, healthy complex carbs, and fruits and vegetables. Excludes meat, seafood, eggs or animal products of any kind.

You choose your own meals:

Classic - meat/fish, sweet potatoes or rice, and mixed vegetables.

HOW MANY MEALS SHOULD I ORDER?

1 meal Per Day – You cook a lot! You already have most of your meals planned out but you need a few to supplement your diet.

2 meals Per Day – You want to be responsible for a meal a day. You trust yourself to do a good amount of healthy cooking and also want some quick and easy meals throughout the week.

3 meals Per Day (Recommended) – You are busy and don’t want to cook any of your own meals. You want to eat right with no room for error on your part.

4 meals Per Day – You are an athlete or a bodybuilder! You spend over an hour exercising every day and you are looking to put on body mass.

HOW WILL I KNOW WHICH MEALS ARE BREAKFAST, LUNCH, AND DINNER?

The packaging of each individual meal is color coordinated so that you don’t have to spend time sorting through your meals every day.

Blue – Breakfast

Green – Lunch

Orange – Dinner

WHEN WILL I SEE PERFORMANCE RESULTS?

Fitness needs fuel. The body will burn energy from this food more efficiently owing to the high-quality organic ingredients. If this is your entry into healthy eating, you will feel the boost right away.

A LA CARTE FOOD

HOW IS THE A LA CARTE FOOD COOKED AND SEASONED?

All a la carte proteins come in 4oz portions in the container size you order. Everything is lightly seasoned, so you can add your own seasoning/sauces. All proteins and vegetables are baked while the carbs are steamed.

WHAT IS THE DELIVERY MINIMUM FOR A LA CARTE?

Each delivery for a la carte has a $119 minimum so that we can do free shipping. If $119 is too much per week, you can do every other week etc.

IS THE WEIGHT SHOWN COOKED OR UNCOOKED?

The serving size and weight shown is for the cooked food. Typically meat and fish lose about 1/3 of their weight when cooked.

HOW DOES THIS WORK WITH THE RP DIET TEMPLATES?

Input the numbers from your templates to calculate the A La Carte food required to fit your macros: Template Calculator

DELIVERY

CAN I DO EVERY OTHER WEEK DELIVERIES?

Absolutely! Your account will default to weekly deliveries so if you’d like every other week, every third week, once a month etc., just shoot us an email at info@trifectanutrition.com and we’ll update it for you!

HOW OFTEN DO YOU DELIVER AND WHAT DAY OF THE WEEK?

Once a week on Fridays. The cutoff to have your order in is the Friday a week prior to your expected delivery date.

WHAT IF I'M NOT HOME DURING DELIVERY?

If you aren’t home, FedEx will generally leave the package for you at your door. Because of the way our food is packaged, it will remain cold and fresh for you until you get home later that evening.

WILL MY FOOD STAY FRESH WHILE IN TRANSIT?

Yes, your meals are carefully packaged to stay fresh for several hours after your delivery arrives. We recommend you put the contents in your refrigerator as soon as possible to maintain the freshness of your meals throughout the week.

HOW MUCH WILL SHIPPING COST?

Free shipping to anywhere in the United States including Hawaii and Alaska is included!

WILL THIS BE LESS ENVIRONMENTALLY FRIENDLY THAN IF I WERE TO BUY THE INGREDIENTS AT A STORE?

No. No matter how you get your food, there’s always a supply chain. Traditionally, a packer buys ingredients from a farmer, processes it, packages it and sells it to a distributor. The distributor then sells it to a retail store where the end consumer buys it. With Trifecta, we buy direct from the farmer, prepare and package it, and then ship the food to the consumer. You’ll see we cut two steps out of the chain!

Furthermore, since the food comes right to your door, you don’t need to drive to a retail store. So, this model further cuts back on “food miles.”

As for packaging, it’s comparable to what you would get when ingredients are bought at a retail store, plus it’s recyclable. Our plan is to allow more people to be able to experience the power of consistently eating well, while treading as lightly on the environment as possible.

HOW DO I SKIP A WEEK OR MORE OF DELIVERY?

We understand you may need to skip a week if you are going on vacation or have other plans. All we ask is that you give us notice before Friday, your weekly delivery cutoff.

Because we plan our meals in advance, we require 7 days advance notice for skipping weeks.

You can skip on the Account Page. If you'd like your food to deliver every other week, every third week etc., shoot us an email: info@trifectanutrition.com or give us a call: (530) 564-8388

WHAT IF I NEED TO UPDATE MY SHIPPING ADDRESS?

You can update your address on your Account Page; make sure to do this by the Friday prior to delivery to ensure we send it to the correct address. It will remain this address moving forward unless you make additional changes.

If for some reason you aren't able to update the address in time (the Friday prior to delivery), please contact us directly and we'll do our best to get your delivery out to the correct address.

WHAT DO I DO WITH THE BOX, TRAYS, INSULATION AND ICE PACKS?

Our goal internally is to get to 100% biodegradability. Here’s what to do with our current products:

Cardboard Box: Just like many cardboard, our boxes are made with recyclable materials so the best way to dispose of them is either re-use, recycle or compost which takes approximately 2 months and can be accelerated by getting the cardboard wet when you add it to the compost.

Plastic Trays: Our plastic trays are food grade plastic and are 100% recyclable.

Styrofoam: While we are quickly moving away from Styrofoam to biodegradable corn panels (tests took place during summer of 2016) the current Styrofoam panels are 100% recyclable (available in most cities).

We ran a number of tests in 2016 using corn panels vs the styrofoam panels in the boxes.  They worked well during Spring, but really struggled during Summer. We are actively seeking a solution which will likely be a denser version of the corn panels that takes 60 days to break down vs 30 days and can go into your compost bin.

Ice packs: these contain food safe gel and can be re-used! Alternatively, you can also drain them and recycle the outer plastic case.

Where do you deliver?

We ship everywhere in the United States including Alaska and Hawaii.

Managing my account

DOES MY SUBSCRIPTION AUTO-RENEW?

Yes, we will send you weekly deliveries. There is no minimum commitment so you can skip a delivery or cancel your subscription at any time before the weekly cutoff.  You’ll need to make any changes before the Friday, a week before your expected delivery date.

IS THERE A MINIMUM SUBSCRIPTION LENGTH?

There is no minimum subscription length, and you can cancel at any time before your weekly cutoff. You’ll need to make any changes by the Friday, a week before your expected delivery date.

WHAT IS THE CUTOFF DATE TO SKIP A WEEK, PUT MY DELIVERIES ON HOLD, OR CANCEL?

The cutoff day is the Friday a week before your expected delivery.

HOW DO I CANCEL MY ACCOUNT?

Because we plan our meals in advance, we require 7 days advance notice for canceling an account.

There’s no need to cancel an account if you just need to skip a delivery. Just give us 7 days’ notice.

To cancel, give us a call: (530) 564-8388

WHEN WILL YOU CHARGE MY CARD?

We’ll charge your card immediately when you place your first order and then recurring on the Saturday a week before your delivery.

GET AHOLD OF US

hours

    • 7 Days a Week   9:00am – 6:00pm PST

CUSTOMER SUPPORT

email – info@trifectanutrition.com

phone – (530) 564-8388

ADDRESS

2945 Ramco St. Suite 160, West Sacramento, CA 95691