We always strive to get you your delivery on Friday or Saturday between 8AM-8PM. We're seeing occasional delays due to the unprecedented increase in volume that FedEx, UPS, and GSO are experiencing. We are working diligently to ensure on-time deliveries and will always send email updates if your order is delayed. We pack the meals with plenty of ice packs to ensure they'll arrive fresh.
You'll receive your tracking info via email between Thursday-Saturday. When you receive your package, you'll want to put it in the refrigerator where it'll last 10 days (recommended) or the freezer where it will last 3 months.
When will I get my first delivery?
The cutoff date to place an order, make changes or skip weeks is the Friday prior to your next expected delivery date. If an order is placed or change is made after the cutoff, it will push the delivery date out to the following week instead.
When you place your order, you'll be set to auto-renew weekly. There is a skip weeks button on your account if you would like to skip a future delivery. You can also update it to every other week, every third week, or once a month by emailing firstname.lastname@example.org.